Refund policy
Return Policy for On Demand Products
All our products are made on demand specifically for each customer. As such, we do not accept returns unless the product is defective.
Defective or Incorrect Items
If you receive a defective or incorrect item, please contact our customer service team within 14 days of receiving your order.
Non-returnable Items
Due to the custom nature of our products, we cannot accept returns for any other reason. We encourage you to review the product details carefully before placing your order.
Contact Us
For any questions or concerns, please contact our customer service team at orders@heavyclassical.com.